Almost 65% of all public services provided by Israel's state agencies are digitized, while 116 that should have been digitized by law are still pending implementation, a new report by the National Digital Network revealed on Tuesday.

The report, submitted to the Knesset, mapped the 4,562 public services in Israel provided by government ministries, support units, corporations, and authorities.

The report notes that while more than half of the services are available in digital format, much work remains to be done on digital accessibility.

Some of the most common services currently digitized are renewing a driver's license, applying for an identity card, obtaining a disability certificate, and registering for daycare.

Additionally, 138 of the services still pending full digitalization are accessible via email.

Closeup hand working in digital tablet in server room. Ilustrative.
Closeup hand working in digital tablet in server room. Ilustrative. (credit: SHUTTERSTOCK)

Almost 30% of Israel's local authorities applied for help with digitalization

According to the report, 70 local authorities, representing 27% of all local authorities in Israel, asked the National Digital Network for help with digitizing their services.

More than half of them are from low socioeconomic clusters, and about 30% are authorities from the non-Jewish sector, the network revealed.

Additionally, the report noted that 1,940 services are for physical residents, 1,721 are intended for businesses or organizations only, and 889 are combined services intended for both citizens and businesses or organizations.